Privacy Policy

1. Information We Collect

When you place an order or contact us, we may collect your name, phone number, email address, and delivery address. We also collect basic usage data to improve our website.

2. How We Use Your Information

• To process and deliver your orders
• To communicate order updates and support
• To improve our products and services
• To send promotional messages (only with your consent)

3. Information Sharing

We do not sell or share your personal information with third parties except delivery partners who need it to fulfil your order. All partners are bound by confidentiality.

4. Data Security

We take reasonable steps to protect your personal data against unauthorized access or disclosure. All transactions are handled securely.

5. Cookies

Our website uses essential cookies to ensure proper functionality such as your shopping cart. We do not use tracking cookies for advertising purposes.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. Contact us at info@hippotech.rw to exercise these rights.

7. Contact

For privacy-related questions, contact us at info@hippotech.rw or call +250 798 464 448.