Returns & Warranty

Shop with confidence — 30-day returns, no questions asked.

Return Policy

  • 30-day return window from date of delivery
  • Items must be unused and in original packaging
  • Free return collection — we pick up from your location
  • Full refund issued within 3–5 business days
  • Exchanges available for different color or model

What Cannot Be Returned

  • Items used beyond initial inspection
  • Products with missing original packaging or accessories
  • Items damaged by misuse or accident
  • Customised or personalised products
  • Items purchased during clearance sales (marked as final sale)

Warranty Information

Manufacturer Warranty
1 year on all products
Our Guarantee
30 days satisfaction
Support
0798989741 (Mon–Sat)

To make a warranty claim, contact us with your order ID and a description of the defect. We'll arrange repair, replacement, or refund within 5–7 business days.

How to initiate a return

  1. Contact us by phone or via the contact form below.
  2. Provide your order ID and the reason for return.
  3. We'll schedule a free collection from your address.
  4. Once received and inspected, your refund is processed within 3–5 days.